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FAQs

Q BOOKING TERMS, CANCELLATION, REFUND AND PAYMENT POLICIES FOR WOMEN’S GROUP TOURS
A

Please take the time to read and understand the booking terms and conditions prior to booking a trip with us.

Deposits and Payment Schedule

To join any of our captivating Luxury Women’s Tours (LWT) itineraries, a per-person deposit, tailored to your selected trip, is required to confirm and secure your reservation.

The final balance payment must be settled 90 days before your journey begins. If you book within this 90-day window, the full amount becomes due at the time of booking.

In case of cancellation more than 90 days prior to the trip’s start, a full refund is granted, with deductions for non-refundable supplier deposits and non-refundable flight expenses.

For cancellations made between 90 and 60 days before the trip starts, your land component deposits become non-refundable, while all other payments are refunded, with non-refundable supplier or flight charges deducted.

Cancellations occurring 59 days or fewer before the trip starts result in all land tour component payments, including the deposit, being non-refundable.

All flights are subject to airline terms and conditions.

Pricing

Published trip prices include all applicable taxes and are based on shared occupancy. Solo travelers are thoughtfully matched with roommates to avoid additional single supplement fees. Single supplements are available with a surcharge, subject to availability.

Please note that LWT is not responsible for fees related to currency exchange or charges imposed by your credit card company or bank for foreign currency transactions.

All Flight Booking Conditions

Be aware that terms, conditions, and cancellation fees imposed by flight carriers are applicable in accordance with the airline’s policies.

Cancellation by the Client

In case a Client needs to cancel their reservation, we request written notification sent to jamie@luxurywomenstours.com.au.

Upon receiving written confirmation of cancellation from LWT, your reserved spot on the trip will be released, and rebooking availability is not guaranteed.

Refund terms for client-initiated cancellations are as follows:

  • Over 90 days before the trip’s start: Full refund, with deductions for non-refundable supplier deposits and non-refundable flight expenses.
  • Cancellation between 90 and 60 days before the trip’s start: Land component deposits become non-refundable, with all other payments refunded, minus non-refundable supplier or flight charges.
  • Cancellations occurring 59 days or fewer before the trip starts result in all land tour component payments, including the deposit, being non-refundable.
  • All flights are subject to airline terms and conditions.

 

Credits

Credits are valid for use within the original year of the trip or the following calendar year, with a total validity period of 24 months from the date of issuance.

These credits can be transferred to another woman, who assumes responsibility for any outstanding balance payments and directly reimburses you for the deposit. However, the replacement participant must meet trip registration requirements and receive approval from LWT.

You can also apply your credits toward the final balance of another trip, provided the request is made at least 90 days before the trip’s start date. Additionally, you have the flexibility to transfer your credits to any other trip or cancel and reapply your credits as many times as needed before the 90-day mark before the trip date, all within the original credit expiry date. Please note that all credits are issued in Australian Dollars (AUD).

Cancellation of a Tour by Luxury Women’s Tours

Our trips are confirmed to depart with a minimum group size booked. LWT reserves the right to cancel any trip for any reason, though cancellations less than 60 days before departure are rare, except for Force Majeure or unforeseen circumstances beyond LWT’s control.

If LWT cancels a tour before the agreed departure date for reasons other than Force Majeure or the fault of the Client, you have the following options:

  • Choose a substitute tour of equivalent or higher price, paying the difference.
  • Opt for a substitute tour of lower price, receiving the difference in price as a refund.
  • Receive a full refund of all monies paid under the contract.

LWT is not responsible for incidental expenses or consequential losses incurred by the Client, such as visa fees, vaccinations, non-refundable flights or rail tickets, non-refundable parking, loss of earnings, or loss of enjoyment.

For questions, contact us at Jamie@luxurywomenstours.com.au or call 0401293235.

Q What is your policy on safety?
A

Safety is the most important aspect for our tours.  I know as a woman, wife and Mother, it is so important to feel safe for ourselves and for our family to have piece of mind.  Our tours are designed with this in mind and carefully curated to ensure we all feel safe and are looked after. Most locations we will have the same private drivers for the entire trip and experienced and highly recommended tour guides to accompany us on our outings. The hotels we chose are chosen for the 24/7 security they offer. Even though we will often travel to exotic and far away places you can rest assured that every aspect of safety has been carefully considered.  No expenses are spared on this aspect of the tour to give you piece of mind. Prior to the tour, all details of hotels and tours will be sent to you and your family and contact details given.

Q What are the standards of the hotels we will be staying in and what is the security like?
A

We arrange luxury tour for our guests and all hotels and resort are 4 or 5 stars at minimum, with the exception of small remote towns where we will select the best available.  We choose top of the line luxury accommodation based on safe locations, security and safety.  Safety and security are the top priority for us, and we only use highly recommend accommodation.

Q Can I arrange to come on a tour with a friend?
A

Absolutely! We encourage this. Please let us know who you friend is so we can look out for their application and we can place you together in our accommodation.

Q Will I be able to explore on my own sometimes?
A

As our tours are fully guided and all-inclusive, we recommend and encourage you to join in, however, if you feel like having a day to yourself, that is absolutely fine.  We can assist you to find something that suits your needs for the day, or you can relax around the resort or hotel if you wish. Maybe a spa treatment?

Q Will I be able to charge my electrical appliances, are the plug outlets different?
A

Yes, you will be able to charge your appliances. You will most probably need an adapter to use international plugs and these are available at airports, travel shops and sometimes in the reception at the hotel to hire.

Q Will I be able to do laundry?
A

We do suggest packing, so you do not need to worry about this, however, there is usually time and facilities to do some laundry if required.  This will be at your own expense. Once on tour, please advise if you require to do some laundry and we can assist to arrange this for you.

Q What time is accommodation check in?
A

Check in time vary from place to place, our team will liaise with you prior to arrival and advise you of plans should your room be unavailable when you arrive.  The fact that we will have a booking in place, you will be able to use the hotel facilities and relax safely while you wait.

Q After arrival at the airport, how do I join the tour?
A

Please advise us of your arrival time and we will have our private driver meet you at the airport and transfer you to our LUX hotel. Depending on the other lady’s arrival times, you may travel to our hotel with other group members. This will only happen if you are arriving at similar times, we will not leave you waiting at the airport, do not worry.